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FAQ

Frequently asked Questions


Do I need to create (register) an account?

No, creating an account is optional, but is possible.


What are the benefits of creating an account (registering)?

By creating an account you will be able to shop faster, be up to date on an order's status, keep track of the orders you have previously made, be able to view the product in your wishlist.


What payment methods are available?

We accept payment by bank transfer, by cash and by credit/debit cards in our local store.


Which countries do you ship to?

Currently, shipping is possible to Latvia and EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.


What shipping methods are available?

Shipping available by post (all EU countries), to Omniva parcel machines and DPD Pickup points (Latvia, Estonia, Lithuania only) and by courier (Latvia, Estonia, Lithuania only). Parcels have a tracking number.


How long is the delivery time?

Approximately, delivery takes 1-5 business days (Latvia), 5-10 business days (other EU countries). Due to the pandemic, the delivery time may be longer.


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